Pro Plumb Inc.
Review Summary
Pro Plumb Inc., specifically Jordan, receives consistently positive reviews. Customers praise his professionalism, expertise, efficiency, and fair pricing. He is responsive, punctual, and provides excellent customer service, often going above and beyond. Reviewers highlight his honesty, helpfulness, and ability to diagnose and fix issues quickly. Many recommend him and express they will use his services again.

Reviews
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(13 reviews)
Andrea
Recently, I had an ongoing and worsening plumbing problem on my hands. The day I called Jordan to my surprise(without leaving a message) he called me back... Jordan made time in his day and came out to my house to give me an estimate for the plumbing crisis. From the moment Jordan arrived he was refreshingly professional, he has an incredibly realistic approach/way of pricing, his wealth of experience about plumbing and my situation was clearly communicated throughout the process. Jordan had patience with any questions I had. As well as, the tasks/details being met and carried out with efficiency every step of the way. Truly what was a thorn in my side turned into an all around exceptional experience. I will gladly be using Pro Plum Inc. in the future and will definitely and be recommending Jordan/Pro Plume Inc. whenever the opportunity arises.
john evans
Jordan at Pro Plumb Inc is exactly that...a PRO. From the excellent quality of his work, to the way he responds, to the fair prices, I can't recommend Pro Plumb Inc enough. If you need plumbing service, you'll be doing yourself a favor by reaching out to Jordan. As a business owner I'm picky about who I let work on my own home. Jordan has done a number of improvements for me and my wife. And, if she's impressed you've really earned the accolades. Keep up the great work Jordan.
Michael Austin
Jordan is a true professional! He was nice, helpful, and understanding. I had him replace a wax gasket on my toilet. He was on time, quick and efficient. He was also was able to fit me in his schedule which was helpful. Thanks again Jordan. Would recommend his business to anyone. Fair prices too.
Austin Price
August 6, 2023
Second house we have used pro plumb for and as always we are thrilled with the results. We have had Jordan replace a main line, plumb a kitchen and now our new bath. The customer service is top tier. He went above and beyond helping us find the perfect fixtures as well as placement of fixtures and drains. He always shows up when he says he will (rare in our experience with construction) and is professional and well educated in his field. We highly recommend him to all our friends!
Wendy shopwendyw
Pro Plumb does excellent work, super efficient and accommodating. Jordan is super friendly and knowledgeable. The first time I had them out when my water heater was acting up he was able to fix the igniter for the pilot light without telling me I had to replace a whole water heater. I value his honesty and not just out to make money. I have since used him for several jobs and I've been over the moon with the job that's been done.
Kyle Spillane
Amazing work! Our home had a leak we couldn't find. Jordan supported us over the phone and scheduled a time to come over ASAP. He diagnosed and fixed the leak in no time while walking us through the different options for repair. The price was great, our leak was fixed and we talked through a few ways we could improve the water line that leaked. Great work and I highly recommend Pro Plumb!
Zeke Harman
My wife noticed that we were not getting hot water. Called pro plumbing, and they contacted us immediately. Shortly after contacting us, Jordan was at are house working on are water heater right away. Worked on the water heater until he got it working again. Made sure we were all taking care of before leaving. This is was on a Friday after noon too! So Jordan made sure we went into the weekend with hot water. Really nice guy and completely professional! Highly recommended! Thank you Jordan.
Waldon Wong
Wow. Amazing job. Jordan is extremely professional and knows his plumbing. He's also local to Santa Rosa (grew up here)! Communication is excellent, quick, and to the point. He explained to me how the job was going to go and what was going to be done during the walk-through estimate. On job day, he arrived on time and did the job in a timely manner. Price was good too. What more could you ask for?